Frequently Asked Questions

While we recommend sourcing approved hardware directly from us, we can do our best to integrate your existing hardware.

Absolutely, you are welcome to bring your own processing as long as it is compatible with one of our current software. In this case, we will charge a software monthly fee. Please check with our sales team to get the most up to date list.

Once your application is completed and signed, the processing time is typically within 1-3 business days. If approved, we will set up your merchant account and ship your hardware promptly.

We provide you the hardware you need at zero cost.
For Bay Area customers we don’t charge a monthly bill for the software. It’s completely free. That’s our commitment with neighbors.
The system is installed in no more that 48hs.
The speed of deposits varies based on the bank where your business checking account is held. Deposits typically take 1-3 days, but many businesses will see their funds deposited the next business day.
In less than 30 min your employees will master the software.

Nope. There are no long-term contracts, cancelation fees authorization fees, PCI-compliance fees, etc. Just pay when you use it. That’s it.

You can accept credit cards, debit cards, applepay, googlepay and cash.

Yes, with Offline Mode, you can accept payments even when the internet goes down. They are then automatically sent through when you regain connectivity.
There is no limit to the number of user accounts.
There is no cost for additional user accounts.

To apply for a Bikpays POS, you’ll need to:
Be 18 years or older;
Have a valid social security number (not a taxpayer identification number);
Have a legal US residential address within the 50 states or Puerto Rico (we may make exceptions for active US military personnel stationed abroad); and
Be a US citizen, US permanent resident, or have a valid US visa.


No, we never charge for a system update.
Yes, the card reader is on the side of the Bikpays Kiosk.
Yes, and it comes also for free.

It depends on the model.

Your customer provides cel number so you can send an SMS text message with our software when their order is ready.

BikPays provides you with the options available so that we can match your unique business requirements with the best point-of-sale solution for you. Visit our Terminals or Point-of-Sale pages to see some options. Alternatively, contact our sales team and we’d be happy to chat!


Dual pricing is the new trend, so we would recommend it to new customers. Customers already know its existance so it won’t hurt your sales.

FAQs - BikPays

Still Need Assistance?

Open chat
Can we help you?